Your IT partner for small businesses and freelancers
Websites, shops, self-hosting, backups and remote support – built on open-source software, servers in Germany and one dedicated contact. So your IT just works and you can focus on your business.
What we take care of
Remote IT support
Fast remote help with software, accounts, websites and services – documented in writing.
Learn moreWebsites and shops
Fast websites and shops on open-source software such as Paymenter – with legal texts properly integrated.
Learn moreManaged self-hosting
Password manager, monitoring, Git and single sign-on – we run your tools, your data stays yours.
Learn moreBackups
Automatic backups to separate systems in Germany, so an outage never turns into data loss.
Learn moreDigitise your processes
We find what eats your time and replace it with the right open-source tools.
Learn moreNetwork and devices
Independent advice on Wi-Fi, routers, firewalls, NAS and workstations – no sales pressure.
Learn moreWhy Holzmodem
Open source, no lock-in
No licence traps and no dependence on big US platforms. Your data can be exported at any time.
Servers in Germany
Our systems and backups run in German data centres. A data processing agreement (DPA) is available.
Clear prices
Transparent starting prices, billing in 15-minute steps and a written quote before every project.
In writing, nothing lost
Support via ticket, email and Discord. Every fix is documented – and readable for you too.
Built and used by us
We run everything ourselves before we offer it. Our own software runs on exactly this infrastructure.
One point of contact
No call centre, no hand-offs: you talk directly to the person who knows your systems.
Who we work for
Freelancers and the self-employed
Website, booking or invoicing and secure passwords – without an IT department.
Learn moreLocal shops and restaurants
Visible online, stable Wi-Fi for tills and guests, data backed up properly.
Learn moreStreamers and content creators
Your own website, community servers, monitoring and game servers for your audience.
Learn moreHolzmodem in numbers
How we get started
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1
Send a request
Describe what you need – you get a free, honest assessment and a clear quote.
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2
Implementation
We set everything up, migrate existing data on request and document every step.
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3
Ongoing care
Updates, backups and questions go through us – you just keep working.
Frequently asked questions
Holzmodem is an IT service provider from Germany for small businesses, freelancers and creators. We offer remote IT support, websites and shops, managed self-hosting, backups and advice on processes, networks and devices – consistently based on open-source software. We also rent out game servers and build extensions for the shop software Paymenter.
No. We work remotely only – across Germany and the German-speaking region. For almost every task that is faster and cheaper, because there is no travel.
Remote support costs €69 per hour including VAT, billed in 15-minute steps. Ongoing IT care starts from €49 per month. Projects such as websites or shops come at a fixed price agreed up front.
Open-source software has no per-user licence fees, can be operated in Germany and keeps you independent of single vendors. Your data stays yours and remains portable at any time.
On servers in German data centres. Backups stay in Germany too. When we process personal data on your behalf, we sign a data processing agreement under Art. 28 GDPR.
Via a ticket in your client area, by email to service@holzmodem.de or on our Discord. We deliberately offer no phone support: in writing nothing gets lost and every fix stays traceable.
Tell us where things get stuck – the first assessment is free.
Ask for free