IT services for small businesses – remote, across Germany
Your external IT partner for support, backups, self-hosting and digital workflows. Independent, built on open source and with clear prices instead of endless timesheets.
Our services
Remote IT support
Help with outages, accounts, software and services. Via ticket and – once you approve – encrypted remote access. Every fix is documented.
Backup and recovery
Automatic, encrypted backups following the 3-2-1 rule on separate systems in Germany. We make sure your data can actually be restored when it matters.
Managed self-hosting
Open-source services such as password managers, Git, monitoring or single sign-on – set up and run by us.
Learn moreWebsites and shops
From a one-page site to a shop with subscriptions and digital products – on open-source software and run by us if you like.
Learn moreDigitise your processes
Quotes, invoices, appointments, documents: we analyse your workflows and integrate tools that save time instead of costing it.
Network and device advice
Routers, Wi-Fi, firewalls, NAS, printers and workstations: vendor-neutral buying advice and remote setup help.
Industries and audiences
Freelancers and the self-employed
A professional presence, secure passwords and backups – without having to deal with the tech yourself.
Trades and crafts
Website with an enquiry form, digital job sheets and documents, backups for the office.
Practices and law firms
Privacy-friendly tools with servers in Germany and a DPA. Industry-specific rules are for you to confirm with your chamber or data protection officer.
Retail and local shops
Visible on Google, a stable network for till and card terminal, your own online shop.
Restaurants and cafés
A website with your menu, separate guest Wi-Fi and IT that simply works during service.
Online sellers
Shop, customer accounts, invoices and e-invoicing in one place – without monthly platform fees.
Streamers and content creators
Your own website, uptime monitoring, voice servers and game servers for your community.
Learn moreAgencies and developers
Git hosting, monitoring and client portals run quietly in the background for you.
Clubs and start-ups
Start professionally on a small budget: website, member or customer management, central accounts.
Prices
Remote support
- Billed in 15-minute steps
- Via ticket and remote access
- Written documentation
- No travel costs
IT care plan
- Dedicated contact
- Monitoring of your services
- Updates and backup checks
- Support time included
Initial assessment
- Describe your issue via the form
- An honest assessment
- Fixed-price quote for projects
- No obligation
How we work
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1
Request and quote
You describe what you need in writing; we reply with an assessment and a price before any costs arise.
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2
Implementation
We do the work and document what we changed.
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3
Handover or ongoing care
You get all access details and documentation – or we look after it long term.
Questions about our IT services
Almost everything involving software, accounts, websites, servers and configuration. For hardware faults we tell you exactly what to do or what to buy.
Only with your explicit approval for each session, encrypted and traceable. Without your consent we have no access to your devices.
We handle requests in the order they arrive and as fast as we can. Customers on a care plan are prioritised.
No. We deliberately focus on open-source solutions. We are happy to show you which open alternatives fit the tools you use today.
One-off support is billed by time spent. Term and notice period of a care plan are stated in the quote up front.
Yes. All prices shown are final prices including 19 % German VAT.
Let's talk about your IT – in writing, free and without obligation.
Send a request